RemotePoint Wireless Presentation Suite (VP6322)
I need a replacement receiver for my Wireless Media Keyboard. How can I get one?

Spare or replacement USB receivers (RXR6000-0701F) are available for $39.95 each plus shipping. Please call us toll-free at (888) 696-3500 to place your order.

Having difficulty charging the VersaPoint Media Keyboard.

The VersaPoint Rechargeable Wireless Media Keyboard is engineered to charge automatically from your computer's USB port. Check your USB connection and computer USB port; and re-connect if necessary. If you are still experiencing difficulties, contact the SMK-Link Product Support team at +1 (888) 696-3500, or via email us at pcsupport@smkusa.com.

Having trouble pairing the VersaPoint Rechargeable Wireless Media Keyboard.

When pairing the VP6322 Media Keyboard, use the top row number keys (and not the keypad) to enter the pairing key.


Accessories & Replacement Parts
Is there a replacement USB receiver for the VersaPoint Rechargeable Wireless Media Keyboard?

Spare or replacement USB receivers (RXR6000-0701F) are available for $39.95 each plus shipping. Please call us toll-free at (888) 696-3500 to place your order.


Order Support
What is my warranty on SMK-Link products?

SMK-Link Electronics warranties all products for one year from date of purchase ( See Manufacturer's Limited Warranty ).

How can I return my RemotePoint order?

If purchased directly from the SMK-Link websites, you may return your product within two weeks of purchase for any reason. Products purchases from other outlets must be returned to the place of purchase. For returns directly to SMK-Link Electronics, see ( Product Returns ) to obtain an RMA authorization and return shipping address. You cannot return your order to SMK-Link without and RMA authorization number.