Due to a change in the USB handling of Windows starting with Windows 8 and carried forward in Windows 10, the CSR Harmony software driver supplied with the VP6495 will no longer function correctly.
If you upgraded beyond Windows 7.x with the Nano Dongle previously installed, simply re-install the Nano Dongle using the following steps:
- With Windows running, remove the Nano Dongle from your computer.
- Using the Windows Control Panel 'Remove Software' option, un-install the CSR Harmony software driver.
- Re-boot your computer.
- With your PC re-booted, insert the Nano Dongle Bluetooth V4.0 in your USB port.
- Windows will detect the Nano Dongle Bluetooth V4.0 as a new device and install its own software driver automatically.